‘Online Monitoring’: Unilever Looks to Exploit Vaseline’s TikTok Moment.
Originally found more than 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline may not seem like an natural focus for online content feeds.
However, its rise as a popular subject on TikTok has thrust it into the lead of an advertising revolution, in which large companies are allocating substantial funds to content creators and devoting less capital to marketing items in conventional outlets.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who saw laborers rubbing their skin with a residue from oil extraction. Now, a flood of user-generated videos have documented the product’s widespread use in “life hacks”.
It has been touted as a remedy for cleaning shoes or extending perfume longevity, along with a cure for squeaky doors. It has even been deployed to combat the nuisance of chip seasoning clinging to fingers.
Leveraging the Buzz
Detecting the product’s new life online, strategists within the corporation amplified the hacks by asking their own scientists to test them and providing creators with the outcome data.
Claims that Vaseline reduced the burn from hot food on the lips were confirmed. This was also the case for ideas it could prolong perfume and revive leather bags. Proposals that it might bleach teeth or extend lashes were refuted.
The ‘Social Listening’ Strategy
Billboards and TV ads would once have dominated Unilever’s advertising drive. But the Vaseline phenomenon has persuaded leaders to ramp up funding for content creators.
This observation of social channels to inform business strategy has been labeled “social listening”. Fernando Fernández, recently appointed, has stated the intention is to spend half of its colossal advertising budget on social media content.
Evolving With Audience Behavior
Selina Sykes, who is leading the online push, said the company was just evolving with contemporary approaches of connecting with customers. She said interacting online “without dampening the fun” was paramount.
“How do brands authentically become part of the conversation? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and sharing usage tips.
“There’s this moving away from a broadcast model, where we would just transmit messages … Today, it's numerous dialogues, diverse communities. The shift of the algorithms means that these groups seem specialized, yet they are vast.
“Having your brand advocated by other people, recommended by peers, this builds credibility and connection. Content makers are key. We are expanding this endorsement system.”
A Revolutionary Change in Media
The approach indicates profound shifts happening in audience habits, with the youth demographic spending more time on social media platforms than traditional TV, print, or radio.
This change is evidenced by falling revenues for TV and print advertising. Within the United Kingdom, commercial funding for major broadcasters have fallen by more than £600m in actual value since the end of the last decade.
Influencer Marketing Expansion
Additionally, it points to a media convergence as brands effectively act as media producers, partnering with a multitude of digital creators to promote their goods.
A commercial director at a major talent agency said: “Clearly, there is a migration of viewers from conventional channels and they are dedicating far more hours to digital video and image apps than they are consuming linear broadcasts or printed matter.
“A lot of brands are telling us audiences believe endorsements from the creators they engage with over traditional advertisements. That’s a consistent trend.”
He noted companies can reduce costs by focusing on influencers over big traditional media campaigns, which also permits simpler message refinement to see what works.
Such methods are increasing. Marketing investment on influencer marketing is rising at quadruple the rate than total media spending. Stateside, it has over doubled since 2021 and is expected to hit substantial figures in 2025.
Traditional Media's Continued Place
Despite the huge changes, experts said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to shape the national conversation.
Sykes said: “A top-tier ROI marketing event is still the Super Bowl. It’s not about those broadcasters saying: ‘We are no longer pertinent.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”